Cancellation & Refund Policy

We at GRED eLearning understand that unforeseen circumstances can arise. This policy outlines the conditions for cancellations and refunds for our online courses.

Cancellation by You (Student):

• Full Refund: You are eligible for a full refund within 15 days of purchasing a course, as long as you haven’t accessed any of the course materials (videos, lectures, downloadable content).
• No Refund: Unfortunately, we cannot offer refunds once you have accessed any course materials. This includes watching videos, downloading content, completing quizzes, or participating in discussions.

Cancellation by GRED eLearning:

In the rare event that GRED eLearning needs to cancel a course, you will be notified via email and receive a full refund for your purchase.

How to Request a Cancellation:

To request a cancellation and process a refund, please contact our Support Team at elearning@gred.co.in with your full name, the course title, and your reason for cancellation.

Important Notes:

• All refunds will be processed within 15 business days of receiving your cancellation request.
• Refunds will be issued to the original payment method used for the purchase.
• This policy is subject to change at any time. We will update this page with any changes, so please review it periodically.

We encourage you to carefully review the course description and learning objectives before purchasing a course. If you have any questions, please feel free to contact us before enrolling.